Your rugs are precious, don't trust them with anyone else!
Spring Cleaning Sale
Get your rugs cleaned for less with our special spring cleaning discount. Our expert rug cleaning service is now 33% Off, for a limited time only!
Up to
33% Off
Cleaning
Rug Cleaning
Made Simple
We understand that your rugs are precious, so we don't take any shortcuts when it comes to caring for them. Join the thousands of people who have given their rugs a new lease of life at Oriental Rug Services.
Booking our expert rug cleaning service is easy! Fill out the form below to get a quote and click the button to request a collection. We'll get in touch to confirm a date to collect your rug(s), and return them 1-2 weeks later.
Our Process
The deep cleaning method we use is known as a ‘Persian Wash’, which is a full water immersion system used in the native rug weaving nations. Our process of specialist rug cleaning involves the following steps:
Dust Removal
The rug is placed in a large tumbling machine to gently massage dust, grit, pet hair, moth and insect eggs out of the pile.
Stain Treatment
Any stains are treated to aid in removal. If they are recent they will generally be removed altogether, else the appearance may be reduced. We frequently remove stains caused by red wine, animal urine, tea and coffee
Washing Stage
The rug is submerged in our Persian bath and thoroughly scrubbed front and back several times with specialist shampoo and conditioner.
Water Removal
Most of the water is removed in one of our three centrifuges, each specially designed for different types of rugs of all sizes.
Drying
The rest of the drying process takes place in our humidity controlled drying room. No heat is used, allowing total water removal and shape retention.
Before and After
Take a look at some of our previous work and see the difference that our rug cleaning process makes
Get A Quote
Use our form to instantly generate a quote. Enter the dimensions of your rug and select any additional services (e.g. repairs). If you have more than one rug, simply click the "Add Rug" and repeat. You can then have the quote emailed to you, or request a collection by clicking the buttons at the bottom of the form.
Do you require Collection & Delivery?
Subtotal: £60.00
VAT: £12.00
Total: £72.00
Total Price
Collection & Delivery: Unable to Calculate
Subtotal: £60.00
VAT: £12.00
Total: £72.00
or
Restoration and Repair
As well as expert rug cleaning we also offer a suite of restoration options, from relatively simple repairs to the edges and fringes, to fully rebuilding whole areas of a rug. Continue reading to learn more about the rug restoration services we can provide.
Fringes
The fringes of hand-knotted rugs are where the vertical foundation threads that run the length of the rug terminate. When the fringes of a rug are damaged, there are three ways to proceed:
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Stop-ends:
We start by trimming off the frayed parts of the existing fringe. We then remove a few lines of knots immediately below the existing fringe, to expose the foundation of the rug. We undo the horizontal threads holding the vertical threads in place, creating a new fringe. We secure the base of the new fringe by tying a new thread to each vertical thread. This is demonstrated in the video below.
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Plain binding:
We remove the fringe entirely and rebind the edge in a similar fashion to the long edges.
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Artificial fringe:
We secure the damaged edge and attach an artificial fringe to it.
Long-edges
The long edge, or "Selvedge" of a hand-knotted rug is where the foundation is held together at the sides to prevent it from unravelling. It is important to repair fraying on this part of the rug to prevent more costly-to-repair damage from occurring in the middle of the rug.
Our process for repairing the selvedge is the same used when the rug was initially constructed:
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The original selvedge cord is replaced with a new one. It is tied tightly in place to help preserve the shape of the rug.
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The piping around the cord is replaced with fresh new material, in keeping with the original design.
Complex Repair
Even when a rug has been damaged in the middle, it is not beyond repair. Our expert technicians are capable of reconstructing whole areas of the rug using the same techniques that were used in its original construction.
We choose appropriate materials to reconstruct the damaged area one knot at a time, rendering our repairs practically invisible to the untrained eye. This is perfect for undoing moth-damage, irremovable staining or water-damage, or high-traffic areas that have worn through.
The cost of these repairs depends on a number of factors, including the amount of damage, how fine the rug is and the materials that we will need to procure. For instance, a rugged tribal piece composed of pure wool with 50 knots per square inch will cost less to repair than a silk rug with 460 knots per square inch.
To get a quote for more complex repairs, please send dimensions and detailed images to info@orientalrugservices.co.uk
Underlay
We stock underlay specifically designed for use on both hard flooring and fitted carpet. Underlay is recommended for a variety of reasons:
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Over time, hand knotted rugs can lose their shape and become stretched. Underlay minimises the degree of stretching that occurs with regular traffic, maintaining the rugs shape.
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Underlay enhances the feeling of luxury by adding a layer of cushioning to the rug.
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Without underlay, rugs do not stay in place. Friction between the rug and the floor causes wear to the knots on the underside of the carpet.
Frequently Asked Questions
How does cleaning benefit my rug?
How do I book?
How long does the process take?
Will stains be removed?
How do I pay?
Can my rug be repaired without cleaning?
Do you only clean Persian Rugs?
How are my rugs insured?
Is my rug worth cleaning?
I have another question
About Us
We have many years of experience cleaning and restoring rugs and carpets of all origins - including Persian, Oriental, Indian, Turkish, Afghan and Chinese.
We clean and repair rugs, kilim, Aubusson and tapestry of wool and silk construction. Our portfolio of work includes the cleaning and restoration of antique and more recent hand-knotted rugs, carpets and kilim.
Since our establishment, our facility has been upgraded and improved regularly. Our techniques, facilities and equipment employ a mix of the traditional method harnessed to modern applications.
Our Team
Our technical team is trained to an exceptional level by our head technician, who is a third-generation craftsman. We have a wealth of experience in all aspects of rug cleaning and restoration, and we've cleaned and restored thousands of rugs just like yours.
Our team specializes in repairing and restoring hand-knotted rugs and carpets, including Oriental, Turkish, Chinese, Indian, Afghan, and Persian varieties. With our extensive knowledge and expertise, you can trust us to handle your rug with care and precision.
Time for a change?
If our expert rug cleaning and restoration options don't appeal to you, or you just want a fresh new look, you might want to explore the exciting range of new rugs at our sister company. The Rug Shop of Tunbridge Wells offers a huge variety of classic and contemporary rugs for every setting. Click on the logo to find out more.
