Your rugs are precious, don't trust them with anyone else!
Rug Cleaning Made Simple
Booking our expert rug cleaning service is easy! Fill out the form below to get a quote and click the button to request a collection. We'll get in touch to confirm a date to collect your rug(s), and return them 1-2 weeks later.
We understand that your rugs are precious, so we don't take any shortcuts when it comes to caring for them. Join the thousands of people who have given their rugs a new lease of life at Oriental Rug Services!
Our Cleaning Process
The professional cleaning method we use consists of the following steps:
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Dust removal:
The rug is placed in a large tumbling machine to gently massage dust, grit, pet hair, moth and insect eggs out of the pile.
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Stain Treatment Stage:
Any stains are treated to aid in removal. If they are recent they will generally be removed altogether, else the appearance may be reduced. We frequently remove stains caused by red wine, animal urine, tea and coffee
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Washing Stage:
The rug is submerged in our Persian bath and thoroughly scrubbed front and back several times with specialist shampoo and conditioner.
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Water Removal:
Most of the water is removed in one of our three centrifuges, each specially designed for different types of rugs of all sizes.
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Drying Stage:
The rest of the drying process takes place in our humidity controlled drying room. No heat is used, allowing total water removal and shape retention.
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Finishing Stage:
The fringes are neatened, and a final check is carried out. Rugs are carefully inspected for quality control purposes.
Before and After
Take a look at some of our previous work and see the difference that our rug cleaning process makes
Get A Quote
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Do you require Collection & Delivery?
Collection & Delivery: Unable to Calculate
Rug 1:
Cleaning Price: £84.00
Collection & Delivery Price:
Discount: - £12.00
SubTotal Price: £60.00
Vat Price: £12.00
Total Price: £72.00
or
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Subtotal: £60.00
VAT: £12.00
Total: £72.00
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Restoration and Repair
As well as expert rug cleaning we also offer a suite of restoration options, from relatively simple repairs to the edges and fringes, to fully rebuilding whole areas of a rug. Continue reading to learn more about the rug restoration services we can provide.
Fringe Repair
The fringes of hand-knotted rugs are where the vertical foundation threads that run the length of the rug terminate. When the fringes of a rug are damaged, there are three ways to proceed:
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Stop-ends:
We start by trimming off the frayed parts of the existing fringe. We then remove a few lines of knots immediately below the existing fringe, to expose the foundation of the rug. We undo the horizontal threads holding the vertical threads in place, creating a new fringe. We secure the base of the new fringe by tying a new thread to each vertical thread. This is demonstrated in the video below.
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Plain binding:
We remove the fringe entirely and rebind the edge in a similar fashion to the long edges.
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Artificial fringe:
We secure the damaged edge and attach an artificial fringe to it.
Long-edge Repair
The long edge, or "Selvedge" of a hand-knotted rug is where the foundation is held together at the sides to prevent it from unravelling. It is important to repair fraying on this part of the rug to prevent more costly-to-repair damage from occurring in the middle of the rug. Our process for repairing the selvedge is the same used when the rug was initially constructed:
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The original selvedge cord is replaced with a new one. It is tied tightly in place to help preserve the shape of the rug.
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The piping around the cord is replaced with fresh new material, in keeping with the original design.
Complex Repairs
Even when a rug has been damaged in the middle, it is not beyond repair. Our expert technicians are capable of reconstructing whole areas of the rug using the same techniques that were used in its original construction.
We choose appropriate materials to reconstruct the damaged area one knot at a time, rendering our repairs practically invisible to the untrained eye. This is perfect for undoing moth-damage, irremovable staining or water-damage, or high-traffic areas that have worn through.
The cost of these repairs depends on a number of factors, including the amount of damage, how fine the rug is and the materials that we will need to procure. For instance, a rugged tribal piece composed of pure wool with 50 knots per square inch will cost less to repair than a silk rug with 460 knots per square inch.
To get a quote for more complex repairs, please send dimensions and detailed images to info@orientalrugservices.co.uk
Underlay
We stock underlay specifically designed for use on both hard flooring and fitted carpet. Underlay is recommended for a variety of reasons:
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Over time, hand knotted rugs can lose their shape and become stretched. Underlay minimises the degree of stretching that occurs with regular traffic, maintaining the rugs shape.
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Underlay enhances the feeling of luxury by adding a layer of cushioning to the rug.
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Without underlay, rugs do not stay in place. Friction between the rug and the floor causes wear to the knots on the underside of the carpet.
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Leaves no residue
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Designed for use on floors with underfloor heating
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Suitable for a wide range of floor types: laminate, parquet, stone floor, ceramic tiles, cork and PVC flooring
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Contains no plasticiser and is toxin free
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Suitable for handwashing and machine washable
(up to 30°C) -
100% polyester fleece
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Weight: 260g/m2
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Thickness: 2.6 mm
Our Team
Our technical team is trained to an exceptional level by our head technician, who is a third-generation craftsman. We have a wealth of experience in all aspects of rug cleaning and restoration, and we've cleaned and restored thousands of rugs just like yours. Our team specializes in repairing and restoring hand-knotted rugs and carpets, including Oriental, Turkish, Chinese, Indian, Afghan, and Persian varieties. With our extensive knowledge and expertise, you can trust us to handle your rug with care and precision.
Frequently Asked Questions:
How does cleaning benefit my rug?
How do I book?
How long does the process take?
Will stains be removed?
How do I pay?
Can my rug be repaired without cleaning?
Do you only clean Persian Rugs?
How are my rugs insured?
Is my rug worth cleaning?
I have another question
Time for a change?
If our expert rug cleaning and restoration options don't appeal to you, or you just want a fresh new look, you might want to explore the exciting range of new rugs at our sister company. The Rug Shop of Tunbridge Wells offers a huge variety of classic and contemporary rugs for every setting. Click on the logo below to find out more.
Pay us a visit
If you would like to see how your rugs are cleaned and repaired, or if you just want to drop your rugs off for cleaning, we welcome you to visit our professional rug cleaning facility.